Ticket System
Professional support ticket system with staff management and transcript support.
Features
Two open modes (buttons or select menu)
Private channel creation
Staff role management
Close/Hide/Reopen/Transcript options
Custom action buttons
Response messages
Ticket logging
Setup Guide
01
Enable Ticket feature
Navigate to the Systems tab and toggle on the Ticket feature.
02
Set staff role
Choose which role can manage and respond to tickets.
03
Choose open mode
Select either button or select menu for how users open tickets.
04
Configure ticket message
Customize the embed message shown in the ticket panel.
05
Send ticket panel to channel
Use the send command to post the ticket panel in your support channel.
06
Test with !ticket-test
Run the test command to verify everything is working correctly.